Terms and ConditionsTerms and Conditions

Reservation confirmation

• All reservations will be confirmed via email, WhatsApp or direct communication. Full guest information (name, ID, contact number), room type, length of stay, check-in day and time, and billing information must be provided.
• Rates include applicable taxes unless otherwise indicated.
• To book a room, the guest must be over 18 years of age.
• Payment for the stay must be made upon check-in. Additional charges must be settled upon departure.

IGV (Value Added Tax) Exemption

• IGV Exemption: Only foreign, non-resident passengers staying less than 60 days are exempt from the Peruvian tax (18%). Presentation of a foreign passport with entry stamp and the migration card is required (a copy will be taken). No other exemptions apply.
• IGV exemption as a tourism incentive applies to foreign guests and Peruvians not residing in Peru for a period not exceeding 60 days (D.L. 919).

General policies

The hotel does not guarantee room availability before noon or the indicated arrival time; likewise, guests must vacate the room at the indicated time on the day of departure unless previously coordinated with reception. Early check-in and late check-out are subject to availability and/or an additional charge.

House rules

• Smoking, alcohol consumption and illegal substances are not permitted inside the rooms.
• For safety reasons, visitors are not allowed to enter the rooms.
• Pets are not allowed.
• Any damage, deterioration or loss of hotel property will be charged to the guest's account.

Hotel responsibility

• The hotel offers safekeeping at reception for valuables.
• The hotel is not responsible for the loss of items that have not been declared or placed in safekeeping.

Visitor policies

• All our guests must be registered at reception by presenting an identity document.
• Visitors not registered at reception are not allowed to enter the rooms.
• If there is an additional person in the room, a charge equal to 50% of the single room rate will be added to the client's account. This surcharge does not include additional services (breakfast).
• The hotel is not responsible for third parties entering the rooms; therefore, we require the guest's signature authorizing such entry.

Additional charges

• Any damage, loss or deterioration of hotel property.
• Breakfasts (unless the rate includes breakfast).
• Undeclared guests.
• Early check-in or late check-out.
• Laundry services.
• Transfers to or from the hotel.

Children under 04 years old are exempt from payment.